How to Build a Policy That Actually Gets Used
- Carla Neto
- Jun 1
- 2 min read

At ShareKnowledge Consulting, we believe policy should be more than paperwork. It should be a tool for clarity, accountability, and inclusion.
Why Policies Fail in Practice
They're too vague or too legalisticJargon-heavy or overly generic policies leave staff confused and leadership unprepared to act when issues arise.
They’re developed in silosPolicies that ignore frontline realities, cultural dynamics, or community context rarely stick. One-size-fits-all doesn’t fit anyone.
They don’t reflect organizational valuesA policy can be compliant and still be inequitable. Policies should operationalize what your organization stands for — not just what it’s required to do.
They lack enforcement and integrationA policy is only as strong as the systems that support it. Without clear implementation, monitoring, and training, even well-written policies go unused.
Our Framework for Policy That Works
At ShareKnowledge Consulting, we build policies that are clear, equitable, and actionable. Here’s how:
1. Co-Creation with Stakeholders
We bring leadership, staff, and community voices into the development process. This creates buy-in and ensures the policy reflects real-world needs and dynamics.
2. Plain Language + Practical Scenarios
We write in plain English — not legalese — and include practical examples, use cases, and “what if” scenarios to make policies understandable and usable.
3. Values-Driven and Equity-Focused
Whether it’s anti-racism, accessibility, or trauma-informed practice, we ensure your policies don’t just meet compliance standards — they advance justice and inclusion.
4. Implementation Support
We don’t stop at delivery. We support training, communication, and integration into your HR, operations, or frontline workflows.
5. Built-In Review and Adaptability
Our policies include feedback mechanisms and clear review timelines so they evolve with your organization.
What It Looks Like in Action
We’ve supported nonprofits, schools, and service agencies in developing:
Anti-racism and anti-oppression policies
Domestic violence workplace response frameworks
Accessibility and accommodation protocols
Safer space and workplace harassment policies
Culturally-responsive HR and hiring policies
Each one was customized, community-informed, and built for day-to-day application.
Policy Is a Tool — Let’s Make It Work for You
Your organization deserves policies that are lived, not laminated. Let’s design frameworks that drive accountability, protect your people, and reflect who you are.
Ready to update or build your policy infrastructure?[Contact us] to get started with policy development that works.
Comments